ARTICLE XIII#

HOMELESS SHELTERS#

Sec. 41-1200. - Homeless shelters—Zones.#SD

An emergency shelter for homeless or multiservice center for homeless shall be a permitted use on any parcel within the M1 (light industrial) or M2 (heavy industrial) or industrial specific development (SD) zones. Each facility shall comply with all of the required development and operational standards of the zone in which it is located.

(Ord. No. NS-2848, § 8, 9-3-13)

Sec. 41-1201. - Same—Standards.#

(No further text provided in source document.)

Emergency Shelter for Homeless / Multiservice Center for Homeless – Standards#

Where permitted, any emergency shelter for homeless or multiservice center for homeless shall comply with the following:

(1) Occupancy#

A maximum of thirty (30) beds or persons may be served nightly, with associated support service not open to the public. One (1) multiservice center may be permitted in the City of Santa Ana, allowing a minimum of one hundred fifty (150) beds or persons may be served nightly and maximum of two hundred (200) beds.§ Any emergency shelter for homeless with greater than thirty (30) beds, but less than one hundred fifty (150) beds, shall be subject to approval of a conditional use permit consistent with Article V of this chapter.

(2) Separation Criteria#

Said uses are to be located at least five hundred (500) feet from any residential use or residentially zoned property, park, child care center, or kindergarten through 12th grade curriculum school§, as measured from the closest property line. An exception to this separation requirement may be granted if significant physical features act as barriers from said sensitive uses; such as a freeway, railroad right of way, or like features. In addition, at least 300 feet shall be maintained from any other emergency shelter for homeless or multiservice center for homeless§, as measured from the closest property line. Said uses shall be located within ½-mile of a transit stop§.

(3) Parking#

One (1) vehicle parking space shall be provided per five (5) beds.§ A covered and secured area for bicycle parking shall be provided for use by staff and clients, commensurate with demonstrated need, but no less than a minimum of eight (8) bike parking spaces.§

(4) Waiting and Intake Area#

A client waiting and intake area shall be provided and contain a minimum of ten (10) square feet per bed provided at the facility.§ The client waiting and intake area shall

be screened from the public right of way by a solid wall of at least six (6) feet
in height§, and shall be sufficient in size to accommodate all persons waiting to enter
the facility.

(5) Support services. Emergency shelters shall allocate sufficient areas on site, outside of any required
landscape areas, to provide the following minimal support services:

a. Food preparation and dining areas.

b. Laundry facilities.

c. Restrooms and showers.

d. Areas to secure and store client belongings.

e. Indoor and outdoor recreational facilities and/or open space.

f. A private area for providing referral services to assist shelter clients in entering
programs aimed at obtaining permanent shelter and income. Referral services refers
to the initial assessment of a homeless client to identify the areas in which assistance
is needed, and connecting clients with appropriate off-site programs and services
depending on their need.

Multiservice center or emergency shelters for homeless with capacity for one hundred
fifty (150) or more beds shall provide a kitchen and essential services to meet the
needs and development of homeless clients to facilitate homeless persons to obtain
transitional and permanent housing solutions.

(6) Hours of operation. A multiservice center for homeless with a capacity of one hundred fifty (150) beds
shall be open twenty-four (24) hours a day.§ Emergency shelters for homeless providing
less than one hundred fifty (150) beds are not required to be open twenty-four (24)
hours a day. Clients for multiservice centers or emergency shelters for homeless shall
have a specified check out time as detailed in the management and operation plan,
but may remain on the premises to utilize onsite services offered.

(7) Length of stay. The length of stay of an individual client shall not exceed six (6) months within
a twelve (12) month period§; days of stay need not be consecutive.

(8) Management and operation plan. The applicant or operator shall submit a management and operation plan for the emergency
shelter and/or multi-service center for review and approval by the planning manager
in consultation with the chief of police at the time the project is proposed, prior
to issuance of permits. If site plan review applies, then the management and operational
plan should be submitted and reviewed concurrently with those applications. The plan
shall remain active throughout the life of the facility, with any changes subject
to review and approval by City planning manager in consultation with the chief of
police. The plan shall be based on "best practices" and include, but not be limited
to, a security plan, procedures, list of services, staff training, "good neighbor"
communication plan, client transport and active transportation plan, ratio of staff
to clients, client eligibility and intake and check out process, detailed hours of
operation, ongoing outreach plan to Santa Ana homeless population, and participation
in data collection for the Orange County region's homeless management information
services. The City may inspect the facility at any time for compliance with the facility's
operational plan and other applicable laws and standards.

(9) Restrooms. The number of toilet and showers shall comply with applicable building codes and
plumbing codes.§

(10) Trash enclosure and loading zone. Each facility shall have a trash enclosure and loading zone as provided in Section 41-623§ of this chapter.

(11) Staff/security. A twenty-four (24) hour emergency contact person shall be designated. Staff and/or
security shall be on the premises at all times for multiservice centers or homeless
shelters open twenty-four (24) hours a day§, as detailed and approved in the management
and operation plan.

(12) Applicable laws. The facility shall comply with all other laws, rules and regulations that apply,
including building and fire codes and shall be subject to City inspections prior to

Sec. 41-1202. - Transitional and supportive housing—Zones.#

Transitional housing and supportive housing shall be considered a residential use of property, and shall be subject only to those restrictions that apply to other residential dwellings of the same type in the same zone.§

(Ord. No. NS-2848, § 10, 9-3-13)